Alternative Consumer Dispute Resolution
In the event of a consumer dispute, the consumer may refer the matter to an Alternative Consumer Dispute Resolution (ADR) entity.
Under Law No. 144/2015, consumers may consult the updated list of Alternative Consumer Dispute Resolution (ADR) entities available in Portugal through the Consumer Portal:
Consumers may also use the European Online Dispute Resolution (ODR) Platform, available at:
https://ec.europa.eu/consumers/odr
Without prejudice to the right to seek judicial remedies, EMOH is committed to reviewing and seeking an amicable resolution to any complaint submitted by its customers.
For any further information, you may contact us by email at info@emohtextiles.com or by telephone on +351 253 560 000.