Privacy Policy

Data Controller

The entity responsible for the processing of personal data collected through the website www.emoh-textiles.com is Emotions at Home, Lda, VAT number 516387863, with registered office at Avenida de Silvares, nº 39, 4815-253 Moreira de Cónegos, Braga, Portugal.

For any questions regarding the protection of your personal data or to exercise your rights under the General Data Protection Regulation (GDPR), you may contact us via email at info@emohtextiles.com or by phone at +351 253 560 000.

This Privacy Policy covers the personal information collected and used when you visit and/or purchase from our website www.emoh-textiles.com. By using our website and providing your personal data in accordance with applicable law, you acknowledge and accept the terms described in this Privacy Policy. Your data will only be used for the purposes for which you have given consent. EMOH uses data in good faith and in the user’s interest and only processes personal data necessary for its activity, to the strict extent required by the nature of the contractual or other relationship established with the data subject, or by their prior, legitimate, lawful and informed consent.

Your information will be collected at different moments: registration on our website through the creation of a customer account and newsletter subscription; transaction information at the time of purchase; communications and contacts exchanged between the user and EMOH; usage, viewing, and technical data, such as device identifiers or IP address, when you visit our website or open emails we send; searches performed on our website and through other marketing initiatives. This data will be used to facilitate your shopping experience, namely through billing information, to analyse how our customers browse and interact with the website, and to assess the success of our campaigns.

We may share your data with third parties for the provision of support services, such as financial institutions, fraud prevention entities, technology and logistics service providers, customer service providers, and/or transaction analysis services carried out on the website, in order to offer customers the best guarantees.

If you do not wish to provide your data, you will be unable to purchase our products or access information about certain services and content. As a resident of the EU, you have the right to access your personal data and request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us.

Cookies, Statistical Analysis and Marketing Communications

The EMOH website uses cookies and similar technologies to improve the browsing experience, analyse website usage, and provide more relevant content and communications to its users.

We may use statistical analysis tools, such as Google Analytics, to collect information on how visitors use the website, including pages visited, time spent on the site, traffic sources, and technical characteristics of the device used.

If the user subscribes to our newsletter, their data may be used to send commercial communications, news, promotional campaigns, and content related to EMOH’s activities. The user may unsubscribe from these communications at any time via the link provided in each message sent.

We may also use digital marketing and advertising tools, including advertising platforms and social media, to measure the effectiveness of campaigns and deliver more relevant content to users, always in accordance with the user’s consent preferences and applicable legislation.

We may update our policies at any time. We assume that the use of our website constitutes full agreement with the Privacy Policy in force at the time of use.